VAF

<p> I recently had a car accident and my car was financed with standard bank after the insurance and shortfall company paid out i was told that i still owed R1200, wich i agreed should be deducted from my account month end (MAY 2016), instead of just taking the amount owing they deducted the installement amount after i asked if i could pay in the amount of R1200 and was told no that they would just deducted that amount when i got my refund it was R130 less which they told me was interest, i was upset i never skipped a payment and its so easy to take money from peoples account its almost a problem to get it back, i was never told that interest was going to be charged yet they are so quick to say calls are being recorded, the services is pathetic</p>