NA
Naiym A
1 reviews | Active since Jul 2020
01 Feb 2021, 14:29
UTTERLY USELESS
This is my 2nd review on the same matter i app**** for home loan now 3 times with standard bank still no reply after 1st review got a response from Colin Kriel stating they were looking into it will provide feedback to this day nothing!!!!!!!! on Friday decided to call again this time was told no application was logged on the system will have to re-apply via telephone which i then did was promised a quote via email but still nothing........DO YOU GUYS WANNA HELP OR NOT STOP ***KING ME AROUND GIVE IT TO ME STRAIGHT, IM SURE NEDBANK AN SA HOMELOANS WILL GIVE ME BETTER SERVICE. im tired of calling in also forever experiencing high call volumes.
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Standard Bank's replyOfficial
02 Feb 2021, 00:32 Hello Naiym
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Feb 2021, 00:32
Official
Hello Naiym
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***