Utterly disgusted with the Mentality of staff

We have experienced 5 break in's , and1 car theft from my yard in the passed 2 years. Every entry has been through our main gate that has been derailed and the motor of the gate has been interfered with and damaged.<br> Every time standard bank sends out their pathetic supplier to House and Home to come out and check and give a report, on one occasion they said the fuses are gone, R750(excess) 1 day later the gate is not working again.<br> On the last occasion we informed them the motor was damaged and the gate gets stuck when we try to close it after it has been checked again and not replaced. To this day it has not been replaced.<br> The consultants that you have don't realise that if my family comes in after dark or even during the day for that matter any delays with closing the gates can result in their lives being in danger.<br> The consultant wants us to now go an get another opinion at our own cost to say the motor needs to be replaced. Your assessor took out photos and said he will recommend the motor being replaced.<br> I want this motor replaced, it has been damaged to many times and yes you can repair it every month and we must pay excess every time that is really not fair.