TN
Tlaki N

1 reviews | Active since Jan 2013

30 May 2016, 07:21

Utter disgusting service

<p>Im still in lost for words by the treatment i got on sa****ay from standard bank vosloorus.i went to withdraw money form the atm at about 8h45, then electricity went off as i was about to take my cash from the slot, then security said whoever is card is on the machine must not move from the machine. i waited there you can imagine the panic, the the Standard bank staff came in they did not even have the courtesy to adress the long quee outside, then they went to pnp to shop, after something like 1hr waiting , a consultant with no name on ask me why am i waiting i told him my story he said i must go to capitec they will help me there i said i need to have his name in case somethimg happens then i know who i spoke to, he refused and told me i can wait there till dawn how rude i was panic then decided to leave not knowing what will happen to my card and money. but i dont why dont the staff have tag names and so rude . thank Goodness i dont bamk with standard bank it would have been a disgrace having ti deal with the likes.i got a correction sms for my money now i want to know what will happen to my card?</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 May 2016, 12:52
Official

Good day Tlaki

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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