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neorockystorm N

1 reviews | Active since Nov 2016

11 Oct 2025, 09:21

Usless Standard Bank

If you want probably the most usless bank then Standard Bank is it. They close access bond, when you questy, they say you need to have your details approved through FiCA, we told the jos was done, checked and confirmed was, the account would be available within 24 to 48 hours. That never happened and its not the first issue we have had with this rusless admin, acces to accounts etc.

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Replies (3)
Standard Bank
Standard Bank's reply11 Oct 2025, 09:34
Official
Dear Norman,

We have assisgned a banker to contact you for further assistance. 

Your patience is much appreciated.

Kindest regards
Standard Bank Hello Peter Team
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neorockystorm N's update17 Oct 2025, 10:04
Reviewer Update
You call a robot voice calling me and asking me to wait for a service provider , calling me, when I have to wait and eventually hang up. Pathetic. I have just gone into a branch to redo what my wife has done twice already accepting terms and conditions that were done. Its insane that they dont even have logs of calles, e mails etc that we logged , even though we were given ticket numbers. Its also insane that the lady in the bank has to dial the call center like a none standard Bank employee , and verify who she is. You are Pathetic.
Standard Bank
Standard Bank's reply17 Oct 2025, 12:54
Official
Dear Norman,

We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.

Kindest regards
Standard Bank Hello Peter Team
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