AM
Allen M

1 reviews | Active since Mar 2013

02 Aug 2018, 18:23

Usless standard bank

I have open an account with standard bank in rivonia, and few months down the line i have noticed that there are debit orders going from that account and i dont know them, i went to standard bank to block the debit orders and close the account, i was told that standard bank wont close my account untill i settled the account, the account was sitting on -R500,00 when i went to them, i asked them if they can block the debit orders as i have no idea as to who is debiting my account, standard bank , did nothing to help me and now my account is sitting on -R3000,00 that they say i must pay it, hello peter please help me on this, i have more debit orders that i dont know and i cant change account as i have to pay this money and i dont even know who this debit orders belongs too and standard bank is being usless, My name is Allen

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Replies (1)
Standard Bank
Standard Bank's reply03 Aug 2018, 06:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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*** (fax)
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