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Frederick B

1 reviews | Active since May 2022

17 May 2022, 08:53

Uselessness

Hi all,

Standardbank business banking and fleet facility is absolutely useless. I have been struggling since January to reach my banker. Business direct does not respond to my emails or calls. When you do reach someone guess what only my banker can assist.

Their fleet facility keeps on blocking my account even though I am not over limet.

Can any one recommend a professional bank for business banking who takes their business seriously like I do.

Frustrating customer for the past 15 years.

Please call me back ***

Frederick Badenhorst

0
Replies (1)
Standard Bank
Standard Bank's reply17 May 2022, 14:22
Official
Hello Frederick

This is not the level of service we strive for. We understand your frustration and would like to help. 
 
 We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. 
 
Our team will be in touch with further feedback.
 
 Kind regards
 
 Standard Bank Help Centre
 ***