MS
Maureen S
1 reviews | Active since Feb 2022
26 May 2025, 15:44
useless worthless communication
So I had no choice in 2024 to sequestrate my self as I could not keep up with my debt repayments, So Standard Bank decided to close my account on 21/05/2025 because of MY SEQUESTRATED STATUS. 4 Days before payday STANDARD BANK DECIDED TO CLOSE MY ACCOUNT with no communication to my self. How is this even legal. Al my debit order are on my account. I just had a call from the Lady from Standard bank that confirmed that Standard Bank decided to CLOSE MY ACCOUNT WITHOUT ANY NOTIFICATION OR PHONE CALL, I will not stand for this ****
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Replies (2)
Standard Bank's replyOfficial
26 May 2025, 15:49Dear Maureen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 May 2025, 15:49
Official
Dear Maureen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
MS
Maureen S's updateReviewer Update
26 May 2025, 16:13Oh please I will no longer be a customer from you, this was the last nonsense I have taken seriously, This was enough. 4 days before payday you closed my account NOW I have to battle
MS
Maureen S's update26 May 2025, 16:13
Reviewer Update
Oh please I will no longer be a customer from you, this was the last nonsense I have taken seriously, This was enough. 4 days before payday you closed my account NOW I have to battle