MW
Meagan W
1 reviews | Active since Jul 2011
29 Sept 2025, 13:16
Useless when needed urgently
I sent a mail thus morning for acces to my access bond, a received a reply that I will be assisted within 48 hours. Because thus is urgent,I left work and went into the bank to do the activation and was informed that all is sorted the access is granted. Now I get home to do the transfer and I get a notice to say that I cannot transfer to my current account!!! Seriously, can I never win with this bank!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
29 Sept 2025, 13:22Dear Meagan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Sept 2025, 13:22
Official
Dear Meagan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
MW
Meagan W's updateReviewer Update
29 Sept 2025, 13:27That doesn't help me. When will I be able to transfer to my current account?
What was the use then of going into the bank if this is still gonna take days and I need the funds today?
What was the use then of going into the bank if this is still gonna take days and I need the funds today?
MW
Meagan W's update29 Sept 2025, 13:27
Reviewer Update
That doesn't help me. When will I be able to transfer to my current account?
What was the use then of going into the bank if this is still gonna take days and I need the funds today?
What was the use then of going into the bank if this is still gonna take days and I need the funds today?
MW
Meagan W's updateReviewer Update
29 Sept 2025, 14:44Can someone tell me when this will be sorted!!!!!
When will the card be linked!!!!!!?????
When will the card be linked!!!!!!?????
MW
Meagan W's update29 Sept 2025, 14:44
Reviewer Update
Can someone tell me when this will be sorted!!!!!
When will the card be linked!!!!!!?????
When will the card be linked!!!!!!?????
Standard Bank's replyOfficial
30 Sept 2025, 07:14Good day Meagan,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Sept 2025, 07:14
Official
Good day Meagan,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***