1 reviews | Active since Jan 2013
Useless we Chat bankers and technology
<p>My troubles began when i increased my payment installment on my RCP, instead of me being a good payer, i was listed as in arrears cuz i increased my payments, it took them three months to correct a stupid mistake.</p> <p>.</p> <p>Secondly i deleted a scheduled payment a month in advance, but to my surprise the stupid bank continued to pay the deleted recepients, worse thin is when i was told i need to wait 10 days for a mess they created, as if that was not enough, the wechat agent Nonkuleko Nhlapo was useless and rude, she even threatened to end the chat, oh and she just stopped replying.</p> <p>.</p> <p>Thirdly i said i wanted to close my account, and a so called banker was suppose to contact me, which never happened.</p> <p>.</p> <p>Stay away from this stupid bank, full of *********** bunch of agents who will milk your money and also mess up your financial life, their so called we chat agents are useless just like the bank.</p>
Good day Khangwelo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Khangwelo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Khangwelo
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Khangwelo
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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