iB
irene B
1 reviews | Active since Dec 2016
27 Oct 2023, 17:29
Useless Vehicle Department
My car loan is with the Vehicle Department, who is absolutely useless.
I sold my car allmost a week ago and still haven’t received any “paid up” letter even thought the full amount was paid off.
They also gave me a settlement letter of a wrong amount, which I ended up paying as I want to get rid of them as they are clueless.
I have been paying installments yet they haven’t deducted that.
Pathetic and ***********.
Send me my paid up letter.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
27 Oct 2023, 17:46Dear Irene
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Oct 2023, 17:46
Official
Dear Irene
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Oct 2023, 15:35Dear Irene
Our team tried calling you to no avail.
Please send us convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Oct 2023, 15:35
Official
Dear Irene
Our team tried calling you to no avail.
Please send us convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Nov 2023, 12:13Dear Irene
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Nov 2023, 12:13
Official
Dear Irene
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
iB
irene B's updateReviewer Update
15 Nov 2023, 22:17Send me my paid up letter!!
Stop deducting or can you people not read or do your jobs properly.
Stop deducting or can you people not read or do your jobs properly.
iB
irene B's update15 Nov 2023, 22:17
Reviewer Update
Send me my paid up letter!!
Stop deducting or can you people not read or do your jobs properly.
Stop deducting or can you people not read or do your jobs properly.
Standard Bank's replyOfficial
16 Nov 2023, 07:08Dear Irene
Our Executive team has brought this matter to our attention and confirmed that this matter is now with the Ombudsman.
Kindly be on the look out for feedback from our Executive team.
We sincerely apologize for the inconvenience.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our Executive team has brought this matter to our attention and confirmed that this matter is now with the Ombudsman.
Kindly be on the look out for feedback from our Executive team.
We sincerely apologize for the inconvenience.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Nov 2023, 07:08
Official
Dear Irene
Our Executive team has brought this matter to our attention and confirmed that this matter is now with the Ombudsman.
Kindly be on the look out for feedback from our Executive team.
We sincerely apologize for the inconvenience.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our Executive team has brought this matter to our attention and confirmed that this matter is now with the Ombudsman.
Kindly be on the look out for feedback from our Executive team.
We sincerely apologize for the inconvenience.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
iB
irene B's updateReviewer Update
17 Nov 2023, 12:53I contacted the Ombudsman as what you are doing is *******.
iB
irene B's update17 Nov 2023, 12:53
Reviewer Update
I contacted the Ombudsman as what you are doing is *******.
Standard Bank's replyOfficial
17 Nov 2023, 13:02Good Day Inrene
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Nov 2023, 13:02
Official
Good Day Inrene
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***