Useless to the core!
<p>Deposited R1,000 in cash at Centurion Lifestyle Centre today @ 16:40. As I waited to for the machine to say done, I realised that the money slot is not functioning as it should. Helpless I stood to see what was going to happen. BOOM! "Your money has been swallowed by the machine" error appear and BOOM! the ATM spat out my card. ***!!!!<br />I called for assistance and two ladies came out of the bank - I explained my scenario and the one re****d that I should come back tomorrow. I wasn't happy with her replay and rep**** that this is not exeptable AND it's the first time it happened to me. She then said: It happens all the time". ***? It's ludacris!<br />I asked that this ATM needs to be switched off because this might happen to somebody else. She reluctantly re****, "nah, it won't!" I pay almost R200 p/m in banking fees for this BS? I'm closing my account and will open an aco**** with FNB. REF #: ********** 720</p>
Good day Christiaan Nel
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Good day Christiaan Nel
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Christiaan Nel
Thank you for your posting.
Please refer to the email that was sent to the email address you provided to us on this profile.
We trust that the above is in order.
Kind regards
Complaint Resolution Centre
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Good day Christiaan Nel
Thank you for your posting.
Please refer to the email that was sent to the email address you provided to us on this profile.
We trust that the above is in order.
Kind regards
Complaint Resolution Centre
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