SN
Sune N
1 reviews | Active since Nov 2022
09 Nov 2022, 04:51
USELESS STANDARDBANK
PLEASE NEVER USE STANDARD BANK! There was ***** on my account a year ago... gone to the bank to help me they could not assist me... i phoned ***** line they never got back to me so i ended up closing my account just to find out they never closed my account there was transaction trying to go through once again i phoned the bank they said phoned ***** line again i phoned and again nothing! This morning 9 November 2022 at 4h00 in the morning OTP pin was requested on the same account for over R700!!! For an account that is closed! ***** ***** ***** AND STANDARD BANK IS EATING MY MONEY AND NOT WILLING TO ASSIST!!!! i must use my airtime my time to phoned a useless bank!!!!.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
09 Nov 2022, 07:42Hi Sune
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Nov 2022, 07:42
Official
Hi Sune
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Sune N's updateReviewer Update
09 Nov 2022, 07:56I will not hold my breath!
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Sune N's update09 Nov 2022, 07:56
Reviewer Update
I will not hold my breath!
Standard Bank's replyOfficial
09 Nov 2022, 10:43Hi Sune
Please allow our team to follow up and we will get back to you.
Kindest regards,
Please allow our team to follow up and we will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Nov 2022, 10:43
Official
Hi Sune
Please allow our team to follow up and we will get back to you.
Kindest regards,
Please allow our team to follow up and we will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
SN
Sune N's updateReviewer Update
14 Nov 2022, 09:03Like i said... if i hold my breath i would have been dead... guess what... another transaction on my account was done... Standardbank is up to ****!!!!!!!!!!
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Sune N's update14 Nov 2022, 09:03
Reviewer Update
Like i said... if i hold my breath i would have been dead... guess what... another transaction on my account was done... Standardbank is up to ****!!!!!!!!!!
Standard Bank's replyOfficial
14 Nov 2022, 09:32Dear Sune
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply14 Nov 2022, 09:32
Official
Dear Sune
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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Sune N's updateReviewer Update
14 Nov 2022, 10:14I am sure you are!!!
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Sune N's update14 Nov 2022, 10:14
Reviewer Update
I am sure you are!!!
Standard Bank's replyOfficial
14 Nov 2022, 10:37Hi Sune
We apologise for delay getting back to you. The matter has been escalated we will get back to you.
We apologise for delay getting back to you. The matter has been escalated we will get back to you.
Standard Bank Help Centre
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Standard Bank's reply14 Nov 2022, 10:37
Official
Hi Sune
We apologise for delay getting back to you. The matter has been escalated we will get back to you.
We apologise for delay getting back to you. The matter has been escalated we will get back to you.
Standard Bank Help Centre
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