CB
Chantelle B
1 reviews | Active since Oct 2018
22 Jan 2019, 10:35
Useless standardbank
This bank is so freaking useless.... I cant change my cellphone number on the app, try to phone in sorry you need to go into the bank.... How the f#####k must i go into the bank to change my cell number if im not even in the country... That is why i downloaded the app to contollllllllll my ACOUNT from where ever i am in the county.... STANDARDBANK You are a useless bank... Im taking my business back to FNB and ABSA where i never had such problems.....
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Jan 2019, 13:12Dear Chantelle Botha
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply22 Jan 2019, 13:12
Official
Dear Chantelle Botha
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
23 Jan 2019, 13:06Dear Chantelle Botha
Thank you once again for posting your comments.
Emails has been sent to you requesting further details. Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Emails has been sent to you requesting further details. Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply23 Jan 2019, 13:06
Official
Dear Chantelle Botha
Thank you once again for posting your comments.
Emails has been sent to you requesting further details. Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Emails has been sent to you requesting further details. Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
24 Jan 2019, 09:49Dear Chantelle Botha
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply24 Jan 2019, 09:49
Official
Dear Chantelle Botha
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***