lB
leanette B
1 reviews | Active since Oct 2015
28 Oct 2015, 12:06
Useless Standardbank!!!
Up to date have not heard anything from Standard bank, i received an email from the saying someone will contact me regarding the issue and i am still waiting, your service are PATHETIC and DISGUSTING. You will hear from me as i am contacting the Ombudsman.
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Standard Bank's replyOfficial
29 Oct 2015, 11:18Hello Leanette02,
We appreciate you bringing this matter to our attention. Kindly accept our sincere apologies for the service breakdown you experienced with our institution.
As per our telephone conversation, this matter has been addressed with you and we agreed on the way forward.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We appreciate you bringing this matter to our attention. Kindly accept our sincere apologies for the service breakdown you experienced with our institution.
As per our telephone conversation, this matter has been addressed with you and we agreed on the way forward.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Oct 2015, 11:18
Official
Hello Leanette02,
We appreciate you bringing this matter to our attention. Kindly accept our sincere apologies for the service breakdown you experienced with our institution.
As per our telephone conversation, this matter has been addressed with you and we agreed on the way forward.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We appreciate you bringing this matter to our attention. Kindly accept our sincere apologies for the service breakdown you experienced with our institution.
As per our telephone conversation, this matter has been addressed with you and we agreed on the way forward.
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***