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lydia G

1 reviews | Active since Jun 2019

10 Mar 2026, 15:48

USELESS STANDARD BANK #StandardBank

No customer service at all. I have a new laptop, and Standard Bank has blocked me and our business from paying anybody. No personal or Prestige banker is getting back to me at all.

No payments or banking for TWO WEEKS already.

Can someone PLEASE give me details of anybody at Standard Bank that could or should be willing to help me, please?

Standard Bank is USELESS!!!!!! I do not even want to give you one star.

0
Replies (2)
Standard Bank
Standard Bank's reply10 Mar 2026, 16:29
Official
Dear Lydia,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Mar 2026, 14:04
Official
Dear Lydia,

Your request has been escalated to the Head of our Business Banking desk. 
You will receive a call before the close of business today. 
Please feel free to contact the bank should you require any further assistance. 
Thank you for banking with Standard Bank. 

Kindest Regards
Standard Bank Hello Peter Team 
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