WR
Wesley R

1 reviews | Active since Feb 2019

30 May 2019, 15:31

USELESS STANDARD BANK SERVICE

I have made contact with Compuscan and found out that Standard Bank has not updated my status for almost 2 years. Emails have been sent by myself and Compuscan staff to rectify this and STANDARD BANK does not respond. ***... One consultant to the next at Standard bank, say email, email, email... Some names are, Patricia(No Response), Nthabiseng (Helpful), Uwen (Helpful)... STANDARD BANK you are messing with my life!!!!

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Replies (4)
Standard Bank
Standard Bank's reply30 May 2019, 19:49
Official
Dear Wesley
 Thank you for posting a comment.
 
 One of our consultants will be in contact with you as soon as possible.
 
 Regards,
 Complaint Resolution Centre
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WR
Wesley R's update05 Jun 2019, 10:19
Reviewer Update
Dear Standard Bank

And Once again, such poor service!!!!
I consultant got hold of me, and today is the 5th of June. No response. I send emails everyday, and nothing!!!

How difficult is it to get your name clean?
PATHETIC!!!



WR
Wesley R's update05 Jun 2019, 10:21
Reviewer Update
You as a bank, with *********** staff, are affecting my life.
One piece of paper, which needs to be updated with the Credit Bureau, has not been and cannot be sent for months???

I cannot understand this...
Standard Bank
Standard Bank's reply05 Jun 2019, 14:10
Official
Dear Wesley Redgard 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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