YP
Yozan P
1 reviews | Active since May 2021
04 May 2021, 15:10
Useless Standard Bank
Pathetic. I already moved my business account to another bank years ago. I have a small savings account with Srandard Bank. I could not transfer money on Friday to my my 84 year old mother's account. Saturday they were closed, without informing clients. There were banks that were open! I have been unable to do the transfer on the app since then as it reads technical error. I went to Castlewalk Branch today and waited more than 45 min without being able to do a simple transfer. I had to leave to fetch children from school. My mom's medical aid did not go through as there is no money. Pathetic!!!!
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Standard Bank's replyOfficial
05 May 2021, 02:43Hello Yozan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply05 May 2021, 02:43
Official
Hello Yozan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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