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aRTHUR X

1 reviews | Active since Aug 2009

15 Oct 2019, 12:36

Useless Standard bank

Standard bank granted me a three months payment break or holiday on my revolving account however this useless bank is now calling me on a daily basis and sending me letters of final demand for the arrearrs on my account.I am really fed with standard bank and will be closing my account very soon and surely this bank and their lawyers must stop harrasing their customers especially when they are not at fault ,Please check your facts and act accordingly.

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Replies (2)
Standard Bank
Standard Bank's reply15 Oct 2019, 19:21
Official
Hello Athur 

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  
Sandisiwe GawulanaComplaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Oct 2019, 10:07
Official
Dear Arthur

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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