JS
Jonathon S

1 reviews | Active since Sept 2025

10 Sept 2025, 18:26

Useless standard bank

Standard bank is useless a elderly woman with account Standardbank account *** Alletta bengston was a victim of identity theft where by someone sent money wrongfully to her account she doesn't work only gets a pension which all goes to her rent she is a battling lady and due to this identity theft the bank have put her account on hold and have denied her to get her pension funds in her account this now is making her life more difficult and she can't pay her rental she will be homeless at the age of 56 years old.

She has been a standardbank client for years but gets treated like a dog

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Replies (2)
JS
Jonathon S's update10 Sept 2025, 18:32
Reviewer Update
She called the bank today asking when she can get her pension money to pay rental they were useless they don't know she is gonna be on street from Friday should the bank not release her money #stayaway from standard bank
Standard Bank
Standard Bank's reply11 Sept 2025, 06:15
Official
Dear Jonathon, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team
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