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Delia B
1 reviews | Active since May 2016
23 May 2024, 11:47
Useless Standard Bank Crossing Nelspruit
I definitely do not recommend Standard Bank to anyone. They locked our business bank account for NO reason. We have been trying to sort it out since 8am this morning and we still have no answer and no solution. We can’t use any funds in OUR bank account. This is absolute horse****.
Phumlani Dibakoane Poppie Sithole Geraldine Rees
Don’t use this bank. They are useless!
Helpful (0)
Replies (18)0
Replies (18)
Standard Bank's replyOfficial
23 May 2024, 11:51Dear Delia
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2024, 11:51
Official
Dear Delia
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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Delia B's updateReviewer Update
23 May 2024, 13:49So then phone me... ***
I am waiting....
I am waiting....
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Delia B's update23 May 2024, 13:49
Reviewer Update
So then phone me... ***
I am waiting....
I am waiting....
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Delia B's updateReviewer Update
23 May 2024, 13:53Your ***** department is up to ****. When are you going to fix this? SERIOUSLY!
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Delia B's update23 May 2024, 13:53
Reviewer Update
Your ***** department is up to ****. When are you going to fix this? SERIOUSLY!
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Delia B's updateReviewer Update
23 May 2024, 13:54We are losing money, our work is standing still due to your incompetence.
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Delia B's update23 May 2024, 13:54
Reviewer Update
We are losing money, our work is standing still due to your incompetence.
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Delia B's updateReviewer Update
23 May 2024, 13:55How can you do this? This is *****ulent and absolute non-sense. What kind of operation are you running?
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Delia B's update23 May 2024, 13:55
Reviewer Update
How can you do this? This is *****ulent and absolute non-sense. What kind of operation are you running?
Standard Bank's replyOfficial
23 May 2024, 13:57Dear Delia
Our team will reach out to you shortly.
Please be on the look out for our call.
Kind regards
Standard Bank Hello Peter Team
***
Our team will reach out to you shortly.
Please be on the look out for our call.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2024, 13:57
Official
Dear Delia
Our team will reach out to you shortly.
Please be on the look out for our call.
Kind regards
Standard Bank Hello Peter Team
***
Our team will reach out to you shortly.
Please be on the look out for our call.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
23 May 2024, 14:50Dear Delia
Thank you for taking our call.
This matter has been escalated and we will be in touch withfurther feedback.
Please be on the look out for further communication.
Thank you
Thank you for taking our call.
This matter has been escalated and we will be in touch withfurther feedback.
Please be on the look out for further communication.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2024, 14:50
Official
Dear Delia
Thank you for taking our call.
This matter has been escalated and we will be in touch withfurther feedback.
Please be on the look out for further communication.
Thank you
Thank you for taking our call.
This matter has been escalated and we will be in touch withfurther feedback.
Please be on the look out for further communication.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
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Delia B's updateReviewer Update
23 May 2024, 15:03We can still not access our money. What the hell is going on?
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Delia B's update23 May 2024, 15:03
Reviewer Update
We can still not access our money. What the hell is going on?
Standard Bank's replyOfficial
23 May 2024, 15:24Dear Delia
Thank you for getting back to us. We will follow up and get back to you.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2024, 15:24
Official
Dear Delia
Thank you for getting back to us. We will follow up and get back to you.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kind regards
Standard Bank Hello Peter Team
***
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Delia B's updateReviewer Update
23 May 2024, 15:26And Standard Bank is still holding our money hostage..... An entire days work lost.
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Delia B's update23 May 2024, 15:26
Reviewer Update
And Standard Bank is still holding our money hostage..... An entire days work lost.
Standard Bank's replyOfficial
23 May 2024, 15:41Dear Delia
Our team is investigating this.
We will make every effort to respond as quickly as we can.
Please keep an eye out for additional comments.
Our team is investigating this.
We will make every effort to respond as quickly as we can.
Please keep an eye out for additional comments.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2024, 15:41
Official
Dear Delia
Our team is investigating this.
We will make every effort to respond as quickly as we can.
Please keep an eye out for additional comments.
Our team is investigating this.
We will make every effort to respond as quickly as we can.
Please keep an eye out for additional comments.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
DB
Delia B's updateReviewer Update
23 May 2024, 16:08How long is this going to take?
You realize you have already cost us thousands since we can't work. This is UNACCEPTABLE.
You realize you have already cost us thousands since we can't work. This is UNACCEPTABLE.
DB
Delia B's update23 May 2024, 16:08
Reviewer Update
How long is this going to take?
You realize you have already cost us thousands since we can't work. This is UNACCEPTABLE.
You realize you have already cost us thousands since we can't work. This is UNACCEPTABLE.
DB
Delia B's updateReviewer Update
23 May 2024, 16:16And then I get this message on email:
"A dedicated team of professionals have been assigned to investigate and resolve the matter to your satisfaction. We will keep you updated on the progress of your complaint and any actions taken. The expected resolution date is 28 May 2024"
Are you kidding???
"A dedicated team of professionals have been assigned to investigate and resolve the matter to your satisfaction. We will keep you updated on the progress of your complaint and any actions taken. The expected resolution date is 28 May 2024"
Are you kidding???
DB
Delia B's update23 May 2024, 16:16
Reviewer Update
And then I get this message on email:
"A dedicated team of professionals have been assigned to investigate and resolve the matter to your satisfaction. We will keep you updated on the progress of your complaint and any actions taken. The expected resolution date is 28 May 2024"
Are you kidding???
"A dedicated team of professionals have been assigned to investigate and resolve the matter to your satisfaction. We will keep you updated on the progress of your complaint and any actions taken. The expected resolution date is 28 May 2024"
Are you kidding???
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Delia B's updateReviewer Update
23 May 2024, 16:24Trying to get hold of the Team Leader in ***** department. On hold. Nothing. What kind of operation ar you running?
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Delia B's update23 May 2024, 16:24
Reviewer Update
Trying to get hold of the Team Leader in ***** department. On hold. Nothing. What kind of operation ar you running?
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Delia B's updateReviewer Update
23 May 2024, 16:24 Thabisile Nxumalo - I am waiting for you to call me back.
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Delia B's update23 May 2024, 16:24
Reviewer Update
Thabisile Nxumalo - I am waiting for you to call me back.
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Delia B's updateReviewer Update
23 May 2024, 16:55YOU ARE ALL USELESS!!!
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Delia B's update23 May 2024, 16:55
Reviewer Update
YOU ARE ALL USELESS!!!
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Delia B's updateReviewer Update
23 May 2024, 16:56Why are you keeping our account hostage?
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Delia B's update23 May 2024, 16:56
Reviewer Update
Why are you keeping our account hostage?
Standard Bank's replyOfficial
23 May 2024, 17:37Hi Delia
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 May 2024, 17:37
Official
Hi Delia
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team