Useless Standard bank and VVM

Item: Standard Bank
Rating: 1
Author: Raymond S

I have paid up my credit card more than 12 Months ago with the Lawyers whom they appointed VVM. Till today my ITC has not been cleared!!! Now i am disputing this with transunion to get removed. Transunion says that the reference on the paid up letter is different from the one that is on ITC, call VVM they are not able to help how convenient right they got the money!!!!! Call Standard bank to resolve this NO SIR we at CALLCENTRE cant asssit you please send an email. OK send the email it is now 7 Days with no feedback on how the matter will be corrected and when my ITC will be updated!!!!! YOU GOT YOUR MONEY DO YOUR JOB!!!!!!

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

08 Mar 2023, 13:42

Hi Raymond

Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply08 Mar 2023, 13:42

Official

Hi Raymond

Thank you for alerting us to this. Please provide us with your ID number to be able to assist further.

Kindest regards, Standard Bank Hello Peter Team***

Raymond S's updateReviewer Update

08 Mar 2023, 13:52

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Raymond S's update08 Mar 2023, 13:52

Reviewer Update

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Standard Bank's replyOfficial

08 Mar 2023, 14:06

Hi Raymond

Thank you for the details. We take these matters very seriously and can assure you that we will be attending to your query with urgency.

We will be taking a closer a look and will get back to you shortly.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply08 Mar 2023, 14:06

Official