Useless Standard Bank

It’s been almost 11 years now banking with these guys, and what a miserable 11 years , I’m done now after I reported *****ulent activity on my card , they stopped it actually to my surprise and then asked me where they can send the new card to,according to them I’m staying in Rustenburg😂😂, what a joke , while im staying in Polokwane my whole life, but this is just the cherry on top , the absolutely useless online banking app that works 3/10 times you want to use it, waiting 2 hours in their branches to collect a new card and then tells you it’s at another branch and lets just listen to the absolute poor quality of their call centre, everything sounds like a phone call from china filtering through a pillow, and it go’s on and on, my business is with ABSA bank and I’ll be gladly switching over