KL
Karen L

1 reviews | Active since Feb 2022

19 Dec 2024, 10:18

USELESS STANDARD BANK

Disgraceful service, kept on hold for over 30 minutes for a ***** case!!!!!!!!!!!!!!!!

Asked for card to be delivered to my branch and two courier companies called to say they were ready to bring to my home, have now called and spoken a second time to a consultant to ensure card is sent to branch. USELESS STAFF TERRIBEL SERVICE. STANDARD BANK YOU ARE A JOKE!!!!

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Replies (1)
Standard Bank
Standard Bank's reply19 Dec 2024, 12:26
Official
 Dear Karen 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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