BP
Barbara P
1 reviews | Active since Apr 2014
28 Sept 2020, 18:27
Useless Standard Bank
Bank cheque account card was lost. Reported to the Lost ****** number more than a month ago. Go to Branch at Frere Square in Vincent last week. Sorry if you have not received an SMS we can't help you. Even the account has been blocked on the Bank App. Bunch of useless Palookas. Have banked with yourselves for over 40 years. If you phone the 08 number they say go to a Branch. Go to a Branch they say can't help without an SMS !!!! What now.
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Standard Bank's replyOfficial
29 Sept 2020, 05:14Hello Barbara
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Sept 2020, 05:14
Official
Hello Barbara
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
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