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leandra B
1 reviews | Active since Apr 2019
15 Mar 2025, 11:55
Useless standard bank
I'm am so disgusted with standard bank with their poor service they are useless it is my third time writing about their bad service and its just not changing.my card was blocked due to uber eats taking money from my account and I don't even use uber eats then I went into the branch they ordered me a new card wich I still did not receive so I contacted them and they told me they had to order a new card because the previous order did not go through why was I never notified....secondly I transferred money to someone and found out the person is a ****mer now they don't want to reverse my dam money its my money they want to flippin charge me R300 to reverse my own money what **** is that?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Mar 2025, 11:59Good day Leandra,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply15 Mar 2025, 11:59
Official
Good day Leandra,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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leandra B's updateReviewer Update
15 Mar 2025, 13:57Your apologies means nothing to me I got a call from your customer service agent and was very upset Imagine I must pay standard bank R310 to reverse my own damn money I wo4ked hard for you are utterly ridiculous and useless I should start looking for another bank to bank with
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leandra B's update15 Mar 2025, 13:57
Reviewer Update
Your apologies means nothing to me I got a call from your customer service agent and was very upset Imagine I must pay standard bank R310 to reverse my own damn money I wo4ked hard for you are utterly ridiculous and useless I should start looking for another bank to bank with
Standard Bank's replyOfficial
15 Mar 2025, 14:03Good day Leandra,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Mar 2025, 14:03
Official
Good day Leandra,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***