USELESS STANDARD BANK

Terrible Service & Attitude following a request for Checkers, Herm**** ATM to be re-instated. Standard Bank Branch moved out of Herm**** to a new out-of-town mall, then Standard Bank closed the Checkers ATM in town. I was told that it's too expensive to rent a shop front to keep the Checkers ATM running. There must be around 50 000 people living within the reach of the old Branch & ATM but Standard Bank doesn't care about them. PLUS today the ATM at Pick-n-Pay and the 2 ATMs at the Gateway shopping centre al all out of order.

This is the somewhat unintelligible email I got from Stanward Bank...

Lungu, Vuyo V <***> 7 Jun 2023, 12:04 (10 days ago) to Soraya, me

Good day Mr Stanway I trust this email finds you well. Thank you for taking my call yesterday. This email to confirm that your sentiments around the accessible ATMs in Herm**** have escalated as continuous improvement suggestion. My sincere apologies I am however, unable to guarantee somewhat changes effected.

Below is the radius of our existing ATM devices travelling per car from Checkers Herm****. A distance of 4.7km radius from Checkers Herm**** to the SBSA Herm**** Branch Checkers to PNP ATM (X1 ATM) – 3 Min Drive = 1km Pick n Pay ATM to Gateway ATM Centre (X 2 Devices) – 4Min = 1.7km