PF
Petrus F

1 reviews | Active since Jan 2022

27 Jan 2022, 10:12

Useless Standard Bank

Good morning

Since the 3rd of January after losing my card and stopping it at he bank, no one has made an attempt to call me and sort this issue out. I have visited the bank in the meantime just to hear that my cards were not even ordered. Since today I have not been helped. I've been a client at standard bank since 2000 and I'm really disappointed.

I can not believe this is how standard bank is treating a loyal client. Its been almost a MONTH and not even a sms to go and collect bank cards or a phone call.

I've got bills to pay This is totally unacceptable

Pieter

0
Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2022, 11:48
Official
Hello Petrus

We sincerely apologise for the inconvenience caused.  We will investigate your matter and revert to you as soon as possible.
  
Kind regards
 Standard Bank Help Centre
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