Useless Standard Bank

Standard Bank never ceases to amaze me, how utterly useless and *********** they are. I’ve had an SMS from them this evening, your accounts are no longer compliant bring ID & proof of residence to any branch to reactivate your accounts. Does this mean you have to FICA every 3 months now? I went into my local branch with the necessary documents at the beginning of May, I was told on entering the bank, yes sir one of the tellers can do that for you, which I did, and the young lady said everything was fine. But oh no it’s not, we forgot the half wits at head office can’t do their job, and it takes too much effort to look a a computer, it’s easier to send out an auto generated SMS to clients. Once upon a time I had 5 accounts with Standard Bank (3/off them business accounts) due to the banks total incompetence, I only have 1 account now, soon to be none. Best thing I ever did was move to NEDBANK