Useless service received from STD bank

<p>Pathetic service by far received from STD bank</p> <p>I asked my son to pay money into my account on the 05-06-2017, he went to STD Woodmead that day and tried to deposit R1000 in my account, the machine took a long time and after a while got a R200 note given back by the machine and he did not get back the rest of the money that would be R800. I am a pensioner and can't afford just to accept the pathetic service received from STD bank and can't afford to loose this money. i have phoned them 11 times yes you are reading correct 11 freaking times and every damn time I get a new refrence no. stating that this has been escalted. Escalted for the 5th time and still I do not have my money back that was supposed to have been deposited into my account. I want this resolved and the money into my account before end of July 2017!!!!!!!!!!!!!!!</p> <p> </p> <p>The serivce being received from them is just unbelievebly shocking!!!!!!!!!!!</p> <p> </p> <p>Best of all is that I have been told everytime that I have phoned them that they would call me back, guess what I am still waiting for somene to phone me bac****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I WANT THIS RESOLVED!!!!!!!!!!!!!!!!!</p> <p> </p>