Useless service! No access to account abroad

Couldn't be more disappointed with your service or lack thereof! I am stuck overseas not being able to draw,swipe nor transfer money off my gold cheque card. I spent over R1000 on the phone with your help lines, spoke to over 6 consultants and not one of them sorted out the problem! I have also emailed every email address listed and did not get one response. Most definitely canceling my account the second I get home! Most useless bank ever