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ashvind B

1 reviews | Active since Dec 2010

23 Sept 2020, 03:20

Useless service from Credit Card Protection Standard Bank

I have been trying to get in touch with their Credit Card Protection insurance and there is no way to get hold of them!

This completely ridiculous. You phone in and someone says they will take your details so that a consultant will call you back but nothing. Other times, you just wait and nothing happens on the phone.

CAN SOMEONE ACTUALLY CONTACT ME?

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Replies (2)
Standard Bank
Standard Bank's reply23 Sept 2020, 15:52
Official
Hello Ashvind

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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aB
ashvind B's update26 Sept 2020, 01:02
Reviewer Update
I am still waiting for someone to get in touch with me. Please advise how much longer must one wait for this!