Useless service at Standard Bank and DSV

Where to begin!!! I received a notification about my business card expiring a month ago as was requested to put in delivery details for the new one to be delivered, needless to say the card was never delivered. My business debit orders started bouncing due to expired credit card, after 15 phone calls, 10 unheard emails even a trip to the Rosebank branch where It took an hour and half to find out what's happening, it was an error from DSV side that they had in incorrect number to get hold of me on to deliver the card ( this is due to them having a different number, meanwhile on the standard bank system is the correct number). This is where the drama continues, I was promised on that day that DSV will contact me on the correct number and the card will be delivered ASAP. 3 Days go by no contact at all, I phoned one of your consultants to find out what is happening, I was told it had to be actioned over email and the consultant in the bank had done it incorrectly, he will action it and DSV will get hold of me for a convenient delivery time. Needless to say, Nothing! I call again, now to DSV, they have got the incorrect number on their system to deliver Card and the only way it can be changed is be emailing the corporate division of standard bank to change the number ( meanwhile at standard bank ) the cell phone number is correct, then standard bank has to authorise it and send to DSV then DSV will contact me to advise when is a suitable delivery time. Again, nothing, not a phone call , not an email. NOTHING! Standard Bank I have been with you from the start of my Business, this has now become unacceptable, due to incompetence from both your side and DSV - DUE TO CELL PHONE NUMBER THAT WAS CORRECT IN THE FIRST PLACE!!!!I STILL DON'T HAVE MY NEW CARD AND NO ONE CAN GIVE ME ANY ANSWERS!!!! This is ridiculous enough to the point where I will move my business banking over to another bank as I am paying for your mistakes and no one is even trying to fix it. i would like a response of some sort asap as I see there are several complaints of slack staff and errors across the board at Standard Bank, more importantly all I want is my new card, I was given a cheque card for the " Inconvenience" until this is all sorted, **** much? I now pay R4 for every transaction, this too is unacceptable!!!!!