bB
bradwicks B

1 reviews | Active since Sept 2016

11 Aug 2023, 11:41

Useless service

Shocking service , the staff are unhelpful and don't know their own processes, the consultant that "helped" me had to keep going to the manager for instruction. And this is after I had to wait over 2 hours in total. I would not recommend the walmer park branch to my worst enemy. Will be looking to move our account away from standard bank.

0
Replies (1)
Standard Bank
Standard Bank's reply11 Aug 2023, 13:05
Official
Dear Bradwick 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team.

Kindest regards
Standard Bank Hello Peter Team 
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