1 reviews | Active since Jun 2017

20 Jun 2017, 10:34

Useless service

<p>My mother currenlty has a current accoutn which the bank decided to close three weeks ago without notifying her prior, then she had to run around looking for proof of residance which she finally ot and the accoutn was re-opened, however now she cant withdraw money from her account as it says insufficient accoutn but there is money available in her account. And when she threatened to close her accoutn the consultant could not give a damn and the mager couldnt careless.</p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply21 Jun 2017, 10:44
Official

Thank you for posting your comments.

Please provide details for the account holder. We are required to contact the account holder directly.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Jul 2017, 06:58
Official

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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