Useless Service

The biggest tip to take back your financial power is to close your standard bank account! Faceless consultants and automated responses... visiting the bank is no help at all and you can never speak with the person actually actioning the funds transfer. 3 weeks ago in error a large transfer was made from an Absa account to a previously closed Standard Bank account. You would think this was easy enough... NO it did not just bounce back... every day for 3 weeks we have been sold a different story... waited over night for the money to reflect and still... no money. We have explained how dire this is.. besides we have no fuel or groceries... we have had to put 5 staff on short time for 3 days now as we do not have materials or wages money. We have explained this to the various consultants... who assured us they understood... still no money.. what more can one do Standard Bank your service is lacking, your staff have no accountability withing this spider web of non delivery.