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Phillip M

1 reviews | Active since Dec 2018

23 Feb 2023, 16:05

Useless service

This bank keeps telling me the only way to sort out my problem is to go in to a branch. At the menlyn branch they let me wait for 3 hours befor helping me. Then they could still not sort it out. They are absolutely useless.

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Replies (1)
Standard Bank
Standard Bank's reply23 Feb 2023, 16:19
Official
Dear Phillip 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Please give us more information about how you would like the team to assist.

We regret the trouble and unnecessary annoyance this has brought about.

We are grateful for your ongoing assistance and are looking forward to hearing from you.. 

Regards,
Standard Bank Hello Peter Team 
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