Useless reception staff at Standard Bank

Standard Bank makes it standard to employ improperly trained staff at enquiries.

On Monday 3rd June 2024 at 10.40am I entered Standard Bank Milnerton. I directed my request to the gentleman manning queries. He proceeded to inform me that I must join the queue to a banker. I asked how long the queue was to which he rep**** about “ 15 min”.

55minutes later the banker advised me that “you can do that on internet banking” and save yourself a considerable amount of unnecessary cash.

STANDARD BANK YOUR SERVICE AND TRAINING OF YOUR MOST IMPORTANT QUERY STAFF IS USELESS.