Useless Prestige Banking Department

Inefficient services from Prestige Banking Department. Call Centre verifies you. Call Centre Agent, tells you to verify on app. Which was done. And gives you name of Prestige Banker.

When you call Banker. I was told twice. Portfolios have changed. Bad attitude. The Banker I spoke to a lady, I wish to not disclose her name, presented herself poorly on her cell phone, no sense of professionalism. Seemed annoyed with my call.

No accountability from Prestige Banking Department.

Tried to get hold of the correct Prestige Banker to assisst me over 2 days.

You are made to feel, like they are doing you a favour. Not their job description.

Seems like Prestige Bankers have free reign. Call them back to the Head Offices so productivity, accountability,efficiency can be managed, by a Senior Manager.

Don't bank with STANDARD BANK IF YOU ARE A BUSINESS OR PROFESSIONAL, OUR NEEDS DIFFER AND THEY CANNOT DELIVER, according to your individual needs.

I am banking with Standard bank for 36 years.