SY
Sabelo Y

1 reviews | Active since Jan 2018

29 Jan 2018, 17:02

Useless Prestige Banking and biasness

3 weeks later, the card delivered is a Gold cheque card that was mysteriously deleted in the system. I have to apply for another one again and wait another 7-14 working days. I have been with standard bank for well over 17yrs and the black staff when servicing black clients are very ****ty.

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Replies (1)
Standard Bank
Standard Bank's reply30 Jan 2018, 05:17
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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