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ntuthuzelo M

1 reviews | Active since Dec 2017

24 Mar 2020, 15:15

Useless people

It's almost a year now that I paid my loan in fully but it's still showing active can you people do your jobs and remove that loan from my name it's blocking my credit I want to buy a car and that loan it's damaging my name do your jobs please

0
Replies (4)
Standard Bank
Standard Bank's reply24 Mar 2020, 16:19
Official
Dear Ntuthuzelo
 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre****** 
Standard Bank
Standard Bank's reply06 Apr 2020, 08:56
Official
Dear ntuthuzelo mthenjana

Thank you once again for posting your comments.

We refer to your previous review you posted and have requested more information from you which you have not provided.

Kind regards

Clint Petersen
Complaint Resolution Centre
***
Standard Bank
Standard Bank's reply04 May 2020, 16:56
Official
Dear ntuthuzelo mthenjana

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
***
nM
ntuthuzelo M's update19 Oct 2020, 16:13
Reviewer Update
Hi I never received nothing from you guys here is my mail ***