JV
Johan V
1 reviews | Active since Nov 2012
08 Feb 2019, 12:22
Useless Much?
This is absolutely unacceptable.
Call center Reference Number ********** 189
I have been sent all over the place with this issue. You are absolutely useless in resolving the issue. PLEASE make sure this get sorted out
I can not be without ANY accessable funds untill the 12 of February after struggeling with this for a week now.
I dont have food in my house, dont have petrol in my car and soon my electricity will also run out.
I am upset, so please DO NOT send me your generic reply again as per my previous complaint.
Get someone to call me today that has the power to sort this out.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
08 Feb 2019, 14:24Dear Johan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply08 Feb 2019, 14:24
Official
Dear Johan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
JV
Johan V's updateReviewer Update
08 Feb 2019, 14:30Thank you for the generic reply, even after you posted EXACTLY the same reply to my previous complaint nothing happened
PLEASE GET SOMEONE WITH SOME KIND OF AUTHORITY TO CALL ME.
JV
Johan V's update08 Feb 2019, 14:30
Reviewer Update
Thank you for the generic reply, even after you posted EXACTLY the same reply to my previous complaint nothing happened
PLEASE GET SOMEONE WITH SOME KIND OF AUTHORITY TO CALL ME.
Standard Bank's replyOfficial
12 Feb 2019, 11:44Dear Johan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply12 Feb 2019, 11:44
Official
Dear Johan
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
JV
Johan V's updateReviewer Update
12 Feb 2019, 11:46This is now resolved,
Thank you
JV
Johan V's update12 Feb 2019, 11:46
Reviewer Update
This is now resolved,
Thank you