Useless investigation team

I reported a ***** case that took place whereby money was transferred from my account without my consent and on a device that does not belong to me, all my cards, internet and cellphone banking were deactivated. The bank had their investigation and concluded that they would dismiss the case since the fault is not from their side. Where am I supposed to get a month’s salary from, when the bank I trusted and use cannot repay my money that was held by their account? On top of that I was told that my new card will be delivered between 5-7 working days, it’s been 9 days and still haven’t received my bank card.Standard Bank is useless and I moving to another bank