Useless Insurance

I put a claim in for my vehicle on the 28-04-2015 and four (4) weeks later and a lot of me phoning them to find out whats going on as they did not bother letting me know the claim is still not finalized and I am not able to get hold of management as they are never at their desks or available. <br> <br> The person dealing with my claim is also not available. I was told on the 20-05-2015 the payment was being done as as yet still is not done and no one is available to tell me what is going on.<br> <br> This the worst service and most useless since I have to keep calling them as no one bothers to call clients to update them. Never mind the fact it is a month later as is still not done or finalized. At this point I still have to keep calling them to find out what is going on so I am extremely dissatisfied and highly irate.