AM
Anele M

1 reviews | Active since Nov 2013

26 Jan 2016, 16:36

USELESS HOME LOANS DEPARTMENT!

Another Disappointment with the useless STANDARD BANK Home Loans section YET AGAIN, my home loan account has always been paid off from my Pay Slip for over 9 years but now some IDIOT has decided to load a debit order from my Cheque Account leading to a double payment this month, now I am stranded with no funds accessible for anything on my Cheque Account...Can yesterday's debit order be reversed ASAP and be cancelled for good!..And I need confirmation before ASAP.

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Replies (1)
Standard Bank
Standard Bank's reply27 Jan 2016, 10:08
Official
Hello maveekay,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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