LK
Lelo K

1 reviews | Active since Aug 2017

03 Aug 2017, 14:44

Useless helpdesk

<p>I only gave that one star because I had to review their pathetic service. First o all ur ***help is not a toll free number which means I am using MY airtime!! I expect quick response had to hold for freaked 30min just to reverse a transaction because your stupid app doesn't allow me to! So much for a quick response </p>

0
Replies (2)
Standard Bank
Standard Bank's reply04 Aug 2017, 09:48
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Best regards,

Standard Bank
Standard Bank's reply08 Aug 2017, 11:30
Official

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Best regards,