1 reviews | Active since Jun 2016

19 Sept 2024, 03:00

Useless

2nd Month and counting on your incompetency, lack of empathy and not taking ownership. My Elite *** is not closed as requested. Your Clearwater branch staff is unhelpful just like me writing on your Hellopeter page.WHAT IS SO DIFFICULT IN CLOSURE OF THIS ACCOUNT??????????????????? AGAIN IM NOT RESPONSIBLE FOR THE CHARGES THAT INCURRED AFTER THE 1ST OF AUG AS I WAS ASSURED IT WILL HE CLOSED.

0
Replies (3)
Standard Bank
Standard Bank's reply19 Sept 2024, 07:08
Official
Good day

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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's update19 Sept 2024, 08:28
Reviewer Update
Id number ***
Standard Bank
Standard Bank's reply19 Sept 2024, 09:02
Official
Good day

Thank you for the details. We will follow up and get back to you.

 Kind Regards
 Standard Bank Hello Peter Team
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