Useless

Further to my email dated the 20/07/2022, re: Estate of Mrs E M GOUWS, I received a reply from a Ms. Refilwe Dlamini wh o stated that I would receive a reply to my query in 3 to 5 working days. Guess what, nothing, so today at 10h30 on the 29/07/22, I phoned Ms Dlamini, who stated she remembers my complaint and said she needed time to investigate and report to her manager but she would phone me back between 12h00 and 13h00. Nothing, zero, zitch, F... All. At 15h15, I decided to phone again, sat on the phone for 45minutes, only to be told everyone HD gone home. In the 18 months since Mrs Gouws death, I've dealt with 3 Executor's, two resigned and the 3rd does not communicate. I'm really at my wits end, who communicates in Standard Trust