1 reviews | Active since Apr 2016

22 Jul 2022, 12:27

****** USELESS

I cannot stress how useless this Bank has become. I have been trying to close my credit card account for weeks now. Takes them weeks to even respond to an email and then the job doesn't get done. I went onto my internet banking now and the credit card account is still there. Nice one!

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2022, 12:37
Official
Good day Maria 

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
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