Useless!!!

Utterly shocked with the pathetic service. I called to cancel a stop order on my personal account only to be told that I need to pay R25 and was asked if this was okay. So i asked if i could do it online and was told that i cannot. Even at the branch I would have to pay this fee. So i guess i have no choice. This bank is a *******. They are way behind with the times. I deal with many other banks and this is more reason to move. I was not able to stop the stop order because i didn't pass the security check. I mean come on guys what year are you'll living in. Now i have to inconvenience my life to go and wait in a queue because of their incompetence. Useless..I have to move from them, been say it for years...but this it it!!!